Service Interruption on Get Entitlement By ID Service(s)
Incident
2025-03-16T22:36:21.0770000Z
Service Interruption on Get Entitlement By ID Service(s)
Status: closed
Start:
2025-03-16T18:36:41.1270000Z
End:
2025-03-16T22:36:21.0770000Z
Duration: 3 hours 59 minutes
Affected Components:
EMS v4
EMS v4.1.1
Entitlement
Get Entitlement By ID
Update
2025-03-16T18:36:41.1270000Z
2025-03-16T18:36:41.1270000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Get Entitlement By ID
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-03-16T22:36:21.0770000Z
2025-03-16T22:36:21.0770000Z
Dear Customer,
Service Interruption Affecting Service(s): Get Entitlement By ID
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.