Service Interruption on Get Entitlement By ID Service(s)
Incident
2025-03-17T12:59:00.0000000Z
Service Interruption on Get Entitlement By ID Service(s)
Status: closed
Start:
2025-03-17T06:51:15.7530000Z
End:
2025-03-17T12:59:00.0000000Z
Duration: 6 hours 7 minutes
Affected Components:
EMS v4
EMS v4.1.1
Entitlement
Get Entitlement By ID
Update
2025-03-17T06:51:15.7530000Z
2025-03-17T06:51:15.7530000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Get Entitlement By ID
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-03-17T12:59:00.0000000Z
2025-03-17T12:59:00.0000000Z
Dear Customer,
Service Interruption Affecting Service(s):
Get Entitlement By ID
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.