Service Interruption on Authorize Device Service(s)
Incident
2025-04-12T06:04:08.5900000Z
Service Interruption on Authorize Device Service(s)
Status: closed
Start:
2025-04-12T02:04:12.7700000Z
End:
2025-04-12T06:04:08.5900000Z
Duration: 3 hours 59 minutes
Affected Components:
EMS v4
EMS v4.1.1
Authorization Devices
Authorize Device By License
Update
2025-04-12T02:04:12.7700000Z
2025-04-12T02:04:12.7700000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Authorize Device
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-04-12T06:04:08.5900000Z
2025-04-12T06:04:08.5900000Z
Dear Customer,
Service Interruption Affecting Service(s): Authorize Device
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.