Service Interruption on Update Entitlement Provision Service(s)
Incident
2025-07-01T09:50:01.7130000Z
Service Interruption on Update Entitlement Provision Service(s)
Status: closed
Start:
2025-07-01T05:50:05.6800000Z
End:
2025-07-01T09:50:01.7130000Z
Duration: 3 hours 59 minutes
Affected Components:
EMS v4
EMS v4.1.1
Entitlement
Update Entitlement Provision
Update
2025-07-01T05:50:05.6800000Z
2025-07-01T05:50:05.6800000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Entitlement Provision
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-07-01T09:50:01.7130000Z
2025-07-01T09:50:01.7130000Z
Dear Customer,
Service Interruption Affecting Service(s): Update Entitlement Provision
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.