Service Interruption on Update Product Service(s)
Incident
2025-07-01T10:06:03.8700000Z
Service Interruption on Update Product Service(s)
Status: closed
Start:
2025-07-01T06:05:05.0170000Z
End:
2025-07-01T10:06:03.8700000Z
Duration: 4 hours
Affected Components:
EMS v4
EMS v4.1.1
Product
Update Product
Update
2025-07-01T06:05:05.0170000Z
2025-07-01T06:05:05.0170000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Product
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-07-01T10:06:03.8700000Z
2025-07-01T10:06:03.8700000Z
Dear Customer,
Service Interruption Affecting Service(s): Update Product
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.